Absolutely unacceptable and completely unreliable service.On the first ride, the driver failed to meet me in the arrivals hall as clearly agreed, causing unnecessary stress after landing. To make matters worse, the driver was smoking inside the car, which is shocking, unprofessional, and completely inappropriate for a paid transfer service.On the return journey to Stansted Airport, the service collapsed entirely. The driver never showed up, did not contact me, and did not answer the phone despite multiple calls. I was left stranded and forced to book an Uber at the last minute, which made me late for the airport and at risk of missing my flight.This company shows a total lack of professionalism, communication, and basic customer care. Airport transfers require reliability. This service delivers the opposite. I would strongly advise anyone to avoid using this company if timing and peace of mind matter to you.
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Elife is a global private transportation company, covering thousands of cities and airports in 150 countries. We offer different vehicle alternatives for individual and group transportation: from sedan to coach bus, with professional drivers and 24/7 customer service.
