I read some bad review about customer service, but from my experience all went fine. I always had reply within +- 24 hours. When some part was missing we have solved it and it was send via Fedex as soon as it was possible. We have bought Reformers and Cadillacs and we can confirm that price - performance ratio was really good. Assembly was easy and there are PDF / video manuals. We can recommend their products.
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We make products for Pilates with the best materials available: Reformers, Barrels chairs or Pilates. Our products are used in Pilates studios and sports centers around the world.
