Review Time
We use Elina Pilates equipment in our studio and we are very happy with the quality. The reformers are smooth, stable, and very comfortable for our clients. Their support team works very well — the equipment arrived to our island quite fast, which we really appreciated. One of the push-through bars on a tower arrived slightly damaged, but the replacement was sent immediately without any issues. Overall, a very professional service and reliable equipment.
The best investment I have done for myself in years. Beautifully designed vertical home pilates reformer now standing in my living room and daily reminding to get on it. 20-50 min per day working out watching a podcast or TV is so much better than scrolling on a sofa😄.
We have Elina equipment in our clinic for the past 6 years, we love the reformers and chairs, they are easy to use, very durable throughout the years. We are happy to recommend them to our physiotherapists starting their journey in the clinical pilates setting, and these are the reformers we recommend during their pilates training in our school.
My first experience with this company was back in 2022, I ordered their at home reformer/tower combo from a third party retailer and it was a beautiful and well made apparatus. I had no hesitation ordering my lignum reformers from them when I opened my studio, but unfortunately these machines were not nearly the same quality. Overall flimsy construction, and problems such as noisy springs and ropes constantly getting caught on the tracks. Eventually, multiple of the tabs on the Footbar adjusters were bent, and I reached out to order replacements. After lots of back and forth, I was able to place my order and I wired the funds. This was over the course of May-July. When I received my package, I discovered they had sent me the wrong part. When I emailed them (it took multiple emails over several weeks before they responded) they told me that the part was correct. After more back and forth, they finally conceded that they send the wrong parts and would be shipping the correct ones. I reached out again in August for an update, and they only said that they were having a delay. I have reached out multiple times since then and not received a response. Their customer service phone number rings and disconnects. I paid in full for these parts months ago, and since I wired the funds I can’t even dispute the charge. I am out hundreds of dollars and stuck with broken equipment. Absolutely ridiculous. I will never trust this company again.
We are newly opened Pilates & Beauty Studio from Varaždin, Croatia and Elina Pilates reformers were easy choice for us.We would like to express our sincere appreciation for your Pilates reformer. The build quality, stability, and comfort during exercise really stand out compared to other devices we have had the opportunity to use. Every detail shows that a lot of care and knowledge has been invested in the design, which greatly contributes to the safety and enjoyment of exercising. Your product motivates regular practice and makes training even more effective. Thank you for setting such high standards in this area.RERUM, Pilates & Beauty Studio
Incredible beds & good value for money! So pleased that we are the first in London to have their Master Instructor reformer beds. Very wide compared to the other reformer bed brands. Quality is top notch. All of our instructors & clients love the quality & aesthetics of our beds. Only thing I’d love to have improved is the sliding of the foot bar - it’s not as easy where everyone can easily get it. It takes a couple of practices to get it. Other than that, I would happily have these beds again on our next branch!
Anyone that can try this reformer prior to purchasing, would choose something else. I don’t believe the positive reviews. I have had my Elina reformer since COVID and I use it a couple times a week, but I would never buy it again. The springs are not well attached under the carriage. So even if you load up your springs, the carriage still wiggles and moves under you. It feels sloppy and is loud. There are some things i just don’t do because you can’t get the carriage to be stationary. The springs don’t sit tight under the carriage and are not securely fastened. You have to be very careful in how you change your springs or they detach from under the carriage. In addition, the springs aren’t the right tension. They are too springy. I load up extra springs, but it is not the same. It never feels like you get the settings right. I am 5’5” and I can’t ever seem to get the settings right to do things like arm circles without hitting the stopper. My knees are either too close or too far away. Really need my husband and kids to use the reformer, but the reformer doesn’t seem to accommodate people 5’9” and above. I have reached out to the company to help with knowing where to put the settings based on height. Their response was “Jennifer, I already told you several times (this was not true), that the stopper can be placed at everyplace according to the comfort of your customer, depending if he has any illness, depending in the exercise you want to practice… We sell the machines, but we are not pilates teachers.” That says a lot about the quality of their product……and they should know where to put the settings based on height. Do you honestly believe someone is stocking their studio with these reformers or writing a 5 star review? That is laughable. There was no way to try the reformer before purchasing. I got suckered in by the price and the glowing reviews. I wish I would have bought a better reformer with fewer upgrades.
I ordered a reformer on May 15, 2025 and then had to transfer the full purchase amount first, only then did I receive an invoice in my customer account...that should have made me pay attention.After many emails, I was offered a different model in June, which I declined. The process was then to be restarted, even though I had already paid and was on the waiting list. Then I heard nothing more...mails were no longer answered....my account was frozen....I will send another mail as a request. After this entry, the export manager contacted me immediately and explained the delay. The shipment was then ordered and the reformer was delivered within a week, as ordered.The reformer itself is pre-assembled; only a few attachments need to be fitted; the appropriate tools are supplied. The workmanship, accessories and function are very good...you can start exercising.All in all, a clear recommendation can be given here.
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We make products for Pilates with the best materials available: Reformers, Barrels chairs or Pilates. Our products are used in Pilates studios and sports centers around the world.
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