This service used to be top-notch. Now, what actions will you take regarding the unacceptable situation at the facility? After three months, we still have no chef and very limited staff. The food quality has deteriorated drastically, and even a skilled chef would struggle to make it acceptable. There is a chef willing to work full-time, yet the pay rate is still undecided, and the position hasn't even been advertised as necessary. The staff member who visited recently was incompetent and unprofessional. There are no answers to pressing questions, and potential staff candidates have been treated poorly. We need to know what plans are in place to resolve these issues. This situation has affected my health, and it’s unacceptable that a catering service in a retirement community is failing to meet basic standards.
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