I reside in a facility where the catering service is failing miserably. The residents are frustrated with the uncleanliness and incompetence of the cook. I raised concerns about hygiene, but the response was simply to provide a new uniform. This is not a solution, as residents refuse to eat there. We were promised nutritious meals, especially given the health needs of the residents. The kitchen operates only a few hours during weekdays, and despite having a high hygiene rating, I question whether it would even earn a low rating from health inspectors. If this service cannot provide decent food, it's time for a change.
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