I purchased a marble dining table and six chairs from a company called Elite Ambient.One week after delivery, I noticed that one of the chairs was faulty — something you could only detect once you sat on it.I contacted the supplier immediately, but they claimed I should have reported it sooner. I explained that I notified them as soon as I became aware of the defect and it's only been ONE WEEK! A chair is not a perishable item; it’s meant to last for years.The manager, then told me I would have to pay for delivery if I wanted the chair replaced. I refused, especially since I had already paid an additional £99 for installation. After insisting, the manager said they would only replace the chair when another order was placed in my area — clearly a stalling tactic. It's been over 2 months and I'm still left with a broken chair!!This company is absolutely terrible. They are dishonest and lack integrity.Please do not buy from this company. Consider this your warning — buyer beware! ⚠️
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We specialize in premium-quality Dining Sets, Sofas, Mirrors, Beds, and Mattresses, offering exquisite designs that blend comfort with elegance.
