I am only giving them a 1 star as there is no lower than that. They turned up nearly 2hrs before my appointment time. Then turned up late at the requested time.
There was dirt and cobwebs everywhere, toilet was meant to be deep cleaned and still looked dirty. They didn’t even scrub the shower. Cobwebs everywhere and the house smelt of bleach. Hadn’t even cleaned the floors. When trying to organise them to come and re-clean they are saying that I didn’t pay the extras to have it clean deeply even though there check list provided these items were to be cleaned. They want to argue about it and advised that they only come out to re-clean once even though there website says as long as you let them know 72hr after clean they would come out and do it. Honestly they don’t want to come out and re-clean at all and want to justify there poor service.
I am having to clean it myself as there is no way I will be getting my bond back. Funny how there say 100% bond back guarantee. That is bull. No don’t waste your money with this!
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