The student support at the Birmingham campus is extremely poor. Emails are often ignored, phone calls go unanswered, and the only way to receive assistance is to visit the campus in person. When approached, staff casually mention, 'we just saw your email,' as if it is standard not to check or respond regularly. This ongoing lack of communication leads to serious issues, including delays in financial support and added stress for students. Many are leaving due to the lack of help when it is needed the most. Management must urgently investigate the neglect and lack of accountability within the student support team and hire staff who are genuinely willing to assist students. This is simply unacceptable for an educational institution.
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Elizabeth School of London is a Higher Education (HE) provider committed to offering relevant, high-quality programmes in seven campuses across six cities in the UK located in Birmingham, London, Leeds, Leicester, Manchester and Northampton.
We operate as a bridge between students and their academic aspirations. As an educational institution, our approach is student-centred, offering personalised guidance and comprehensive support for students to flourish in both their academics and professional lives. We work closely with our students to understand their goals, ambitions, and unique strengths. We offer comprehensive support services, mentorship opportunities, and a wide range of resources to ensure that every student reaches their full potential.See more