Dont even bother if your outside of the UK to look at this company. Website took order even though I checked and it stated shipping to Europe USA etc and now she says it needs crating. Im sorry but most of your product is furniture - am I the first person thats wanted to buy something from you. BTW it was a bar cart made of metal and glass. I asked them to change their website to state what they can and cannot ship. She seemed aggravated that I the customer whose money been taken for the sale was telling her she wasted my time as a designer by not being clear. I expect this from low end company and I suppose thats what they are. Don't waste your time with them. They are picking and chosing what orders to ship. As a designer - I would not recommend this company.
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Ella James is a UK-based home and lifestyle store, specialising in beautiful furniture, décor, and accessories. We are NOT connected in any way to the U.S. clothing store of the same name.
If you’re shopping with us, you’ll find carefully curated homeware collections, children’s interiors, and timeless lifestyle pieces, all delivered with a personal touch and dedicated customer service.
We kindly ask reviewers to double-check they are leaving feedback for the correct Ella James business. If your experience relates to the U.S. clothing company, please direct your review to their page instead.
Thank you so much for supporting our small business. We truly value every one of our customers.See more
