Review Time
They have an amazing and wonderful collection of sophisticated pieces. The customer service is amazing and friendly. They addressed my issue quickly and with understanding. I would recommend them to everyone. It is not often you get personal professional service anymore. Thank you!
If I could give a minus number I would! I ordered the “Amelie sweater” . It is shown as a sweater but what arrived is a cheap polyester garment that would be found in a mildew smelling dollar store. It was marketed down to 60.00 USD from over 200.00 USD. This is laughable . I would guess that the shirt is worth no more than 10.00 USD. When you reach out to return, you are told you must return to somewhere in China at your own cost. I will be giving the shirt to the local clothing recycling box … nobody can wear the shirt because you can’t get your head through the neck opening.
Ellington Chicago is a fraudulent company. I recently purchased Aimelie | Elegant Turtleneck Sweater. I received the order confirmation & tracking info. Then I saw an update that the item had been delivered. I live in Oregon & the item was delivered to an address in CA. After submitting a case with the USPS - they said the package had a Return to Sender on it. I believe they are committing mail fraud and their company is an internet scam. Do not buy from them. I put in a dispute with my credit card company - so I will get my money back.
Review I sent them:I received ORDER #12258306 for AIMELIE sweater in green yesterday. It is NOT WHAT I ORDERED. The color is not the same, the fabric is not the same, the construction is not the same and I can’t even get my head through the opening, Total violation of truth in advertising laws with a comparative high retail that could never be proved. You should be ashamed of yourselves. Please provide full refund.
I ordered quite a while ago from this store and have not received anything. The "tracking" number takes you to the USPS but then says, "On Its Way to USPS Departed Shipping Partner Facility, USPS Awaiting Item." Soooooo there is no item that the USPS actually has from the company. It just shows that a label has been printed or item has be processed. I have doubts it will ever make it out of GLENDALE HEIGHTS, IL 60139, which is probably where they "printed the label". Sad I did not check this out better. Probably going to have to get my bank to cancel the payment.
Complete scam!!! Do not order from this company “Ellington Chicago” order took almost 31/2 weeks to receive and quality is absolutely terrible terrible !! I’ve emailed several times for return, as the web site states and zero response! Please do not order from this site !!!
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