ellingtonchicago.com

1.3
1.3 Based on 16 reviews

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Average Rating

1.3

/
5

16 Reviews

5 Star
11%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
89%

All Reviews

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Review Time

Susan Sturges
I wish I read reviews before ordering from them garment was described as a sweater. It wasn’t i

I wish I read reviews before ordering from them garment was described as a sweater. It wasn’t it’s a polyester sweatshirt that looks like a plus size I did not order a plus size they refuse to refund it saying they must have the garment back. I haven’t received instructions yet on how to return it.
Do not order from this company. The person’s name I’ve been communicating with
Fleur
Customer Support Associate
Ellington Chicago

1
Date of experience: Mar 03, 2026
Kathy Salisbury
I ordered two sweaters from this company after seeing an ad on Facebook. Then I read the reviews an

I ordered two sweaters from this company after seeing an ad on Facebook. Then I read the reviews and thought, "oh dear, there is money right down the can." But I was pleasantly surprised. I received numerous emails confirming my order and shipment date as well as tracking information. It took about 10 days to get to me. The quality of the sweaters was very good for the price. I am a huge shopper, mostly at high end retailers, and these sweaters were very nice!

5
Date of experience: Feb 09, 2026
Jill Williams
I wouldn’t even give this place any stars if I could. I ordered a sweater and it ended up being this

I wouldn’t even give this place any stars if I could. I ordered a sweater and it ended up being this cheap polyester shirt with an image of a sweater texture on it! It is so ugly!!! Plus they misrepresent themselves as being American company and found out it was shipping from China. I’m the dumb one for not researching them before I ordered. Don’t make the same mistake!!!

1
Date of experience: Jan 30, 2026
Jill Williams
I wouldn’t even give this place any…

I wouldn’t even give this place any stars if I could. I ordered a sweater and it ended up being this cheap polyester shirt with an image of a sweater texture on it! It is so ugly!!! Plus they misrepresent themselves as being American company and found out it was shipping from China. I’m the dumb one for not researching them before I ordered. Don’t make the same mistake!!!

1
Date of experience: Jan 30, 2026
Mary Hynes-Berry
0 Stars

0 Stars This is a total scam-clothes are from China, very cheap quality and poorly made--the turtleneck sweater wouldn't fit over the my head--maybe not even big enough for a large turtle. Your only option is to pay to return to China and hope for a refund or send them more money for a 30% credit for another item.

1
Date of experience: Jan 28, 2026
Fran
Ellington Chicago, china company

From ad you feel it is coming from Chicago. The pictures and the items are not the same. Crappy quality…offered a 30% discount on buying more of their goods. Explaining if you want to return, international fees and costs…I would NEVER recommend this company.

1
Date of experience: Jan 27, 2026
Indywoman
HORRIBLE SCAM

This company is a scam. No connection to Chicago. Images borrowed from other websites. No phone number to contact them--only an email that bounces back if you try to cancel. DO NOT BE TAKEN IN BY THIS CHINESE SCAM.

1
Date of experience: Jan 26, 2026
Rob Farrell
Complete scam

Complete scam. Items received have no resemblance to the pictured and described items. Try and return and international fees and shipping make it impossible and unlikely you would ever receive a refund. I would give negative stars if I could.

1
Date of experience: Jan 26, 2026
Sarah
Clothing poor quality

Clothing poor quality. Can not return the items. They will offer a 30% refund and allow you to keep the clothes. Huge rip off

1
Date of experience: Jan 23, 2026
Susan Barry
what a joke

what a joke. a scam and a sham.I received ed a top today where the fabric is like a 1950s drapery. I will burst into flames if I walk in the sun. a piece of junk that I can return at my own expense to China.

1
Date of experience: Jan 23, 2026

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