The item pictured the Madison Poncho is not representative of the item I received which was a tight sweater. It was advertised as 'oversized' and the XL fit like a body suit! Customer service has offered me a 10% refund since the item has to be shipped back to China and will probably cost more to ship than the item itself. Wish I could submit a photo of what I received vs. what was pictured. So annoying! I should have done some research. There are lots of scam complaints about this site.An update: I kept negotiating for more of a refund. It went from 10% of a store credit to 50% of a partial refund. Guess its better than original offer....but lesson learned.
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Our journey began with a mother and daughter sharing their love for timeless designs. Each piece is crafted with care and warmth, carrying a part of our story to you.
