It was the first and last that I ordered from Ellitáne.
The size was too small for me , so I had to send back the dress.
After one week the dress was arrived back to the adress in Ukraine , and nothing happened so I contacted them via Whatsapp.
They wrote me different reasons why I have not got back the refund yet.. I had to write them nearly every day to something happen then I finally got the refund email...
In the email the refund amount was less with nearly 45 euros... they told me its restocking fee
This restocking fee is ridicilous.. i havent experienced it at other brands i ordered from yet
i hope they are really happy with the amount deducted from me
i wont advise Ellitáne for anybody
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Ellitâne is a space where elegance meets emotion. We create clothing designed to make women feel beautiful, confident, and truly themselves. Every detail — from fabrics to silhouettes to thoughtful packaging — is intentional. Our support team offers guidance at every step to ensure you feel seen and celebrated. Thousands of women around the world have chosen Ellitâne for their weddings, graduations, birthdays, and life’s meaningful moments. We believe style is not only about what you wear, but how it makes you feel. That’s why our mission is simple: beautiful clothes, made with care, delivered with love.See more
