As someone has said Eloquii is getting worse. They switched over to a new rewards program this summer without providing notice. I had $90 in rewards and after the unexpected switch...all of it was gone. Then I returned a few items through USPS (not Happy Returns...which I was told the reason they started that $10.99 return fee for administrative costs). They sent me an email and stated the items had been returned and money was refunded. Well...now I've been getting messages from them say I owe them $60 for items that weren't returned. When I contacted Customer Service they said I ddin't return a black bra...no I didn't return a black and white bra because I didn't purchase a black and white bra. Anyway, CS contact their warehouse and they said the items hadn't been returned. I guess CS showed them the email and also made note of the amount of money I spend with the brand. They said that once they have noted an invoice they can't remove it after it's been put on the account. I've spent THOUSANDS of dollars at Eloquii over the last few years (purchasing a friend and her daughter and entire wardrobe and purchasing myself an entire wardrobe due to weight loss). Anyway, this morning I see that the $100 in rewards that was there last night has turned into $20. I hadn't purchased anything with those rewards and now they're missing. They are seriously getting worse and worse and it sucks. Macy's, Walmart, and a few other stores carry the brand but they don't seem to do sales on the items
Claim your business profile now and gain access to all features and respond to customer reviews.
Visit our online plus size clothing store featuring women's plus size fashion, clothes and accessories. Shop confidently.
