elsevier.com

1.6
1.6 Based on 35 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Xiija
Take your order but not tell you item on backorder.

Ordered a book that I needed for my studies and was told when I ordered that it was a print on demand title and would be ready to ship within 10 days. 10 days come and go and I query the status of my order to be told that it's actually on back order and out of stock and I will have to wait a further 2 weeks which is subject to change. At no point is it made clear when ordering that items are out of stock, they will happily take your card details and issue your invoice but not communicate with you that the item is actually not in stock? When the agent told me this I checked the book on the shop again and, again, there was no information that it was out of stock. Overall, very misleading shop. Absolutely no clarity about stock yet happy to take your order anyway. I won't be using them again.

1
Date of experience: Oct 29, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More