Bad customer service. Ordered a bundle of books for $475.00 there was no email saying order when through so ordered again the following day. Then all of a sudden both order when through. Call customer service Jennifer told me since it was an accident I would get a refund but since the books were on their way I’d have to send back( at my expense). They got the books back and only refunding me a partial refund because several books were ebooks. Jennifer didn’t tell me I wouldn’t be refunded for the ebooks, she failed to tell me that, she said since it was by accident that I wouldn’t get a refund not a parcel refund
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