I purchased Naturheilpraxis Heute - Lehrbuch and Atlas" from Elvira Bierbach , 7. Edition because it was advertised as usable both as a printed book and an e-book. While the content of the book is helpful, the e-book functionality falls far short of expectations.The e-book code provided was invalid. Despite reaching out to the retailer, the publisher, the issue remains unresolved. Even after providing proof of purchase, the only response I received was vague statements like, “We would like to assist you further however,” followed by no real solution. Their only advice was to keep replacing the book—an impractical and frustrating approach.The customer service was unhelpful, offering no meaningful support to resolve the issue. It appears I am not the only customer experiencing this problem, as similar complaints can be found on platforms like Amazon. If the e-book functionality is important to you, this issue and the lack of adequate support could be particularly disappointing.
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