Can't publish on any of their journals because most of their editors (from certain ethnicities I'm not gonna mention) don't forward my manuscripts.Tried several times with them and either they reject paper in two days (can't believe they had time to read my 30 page manuscript and send me their template of "lacks technical depth"); or the paper is with editor for months, with any communication request I made being replied with bots that did not understand what I was asking for. Basically, I couldn't withdraw my paper to send it to other places...When you sign up to publish with them, you are asked to input your nationality and such for buzzword purposes, but it's clear now they don't want to maintain ethics and equity, only filter out authors with legit works.I can understand giving preference to minorities, but just straight ignoring the rest of authors is plain unfair, no matter how you try to justify. Any request I make to them requesting explanation as to why my work and messages are being ignored without explanation are not answered.I'm seriously considering publishing through predatory journals, they seem more ethic in comparison to Elsevier.BTW, their Data Protection page to request stuff like deleting your data (GDPR), accessing your data, or opting-out from spam is not working.
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