Got the Elvie stride 2 which is broken. Contacted customer support on their live chat. They agreed to supply replacement parts 2 weeks ago, but they remain out of stock due to ‘high demand’. Since they don’t sell spare parts for the stride 2, the high demand must be from broken pumps. The woman on live chat today told me she uses the stride 2 and hers is also broken and she is borrowing a pump from her sister and suggests I do the same or hand express. Seriously? Not great when an Elvie employee tells you her elvie pump is broken as well. I asked for a refund and she closed the chat! I have the screenshots.
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We're Elvie. We create smart products, new solutions, and a fair few taboo-busting conversations while we’re at it. We develop extraordinary innovations designed to improve women’s lives.
Elvie is one of the original FemTech companies. Founded by Tania Boler, an internationally recognized women’s health expert, we've spent over 10 years developing cutting-edge tech and breaking societal taboos in order to level up women's lives.See more
