I have bought an Elvie trainer and two breast pumps and have had issues with all of them. Both breast pumps stop charging at different times, one they replaced as it was still under warranty, but the other was just out of warranty - and they don't have a repair service. The trainer stop connecting to the app very early on, which made it unusable, but I was too busy with a new baby to contact them and when I did it was once again out of the 2 year warranty. Their response was: 'Since the Elvie Trainer is already beyond its warranty period, it’s possible that the internal battery or Bluetooth component may have degraded over time, especially with regular use. These components can affect connectivity with the app.'I had used it at the most 10 times, and a product that cost this amount should be designed to last longer than 2 years (their warranty period)! AVOID!
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We're Elvie. We create smart products, new solutions, and a fair few taboo-busting conversations while we’re at it. We develop extraordinary innovations designed to improve women’s lives.
Elvie is one of the original FemTech companies. Founded by Tania Boler, an internationally recognized women’s health expert, we've spent over 10 years developing cutting-edge tech and breaking societal taboos in order to level up women's lives.See more
