Disappointed and Frustrated – Not Worth the £200I had high hopes for this pump, but it broke just after the warranty period expired. When I contacted customer service, I was told to purchase replacement parts—only to find out they aren’t even available in the UK, only in the US. Eventually, I was told the parts would be sent to me as a courtesy, but over a week later, nothing has arrived.Each time I contact customer service, I’m told the issue has been “escalated to the appropriate department,” but I’ve received no updates or clarity. It’s incredibly frustrating and disappointing, especially after spending £200. The lack of support and accountability is unacceptable. Steer clear.
Claim your business profile now and gain access to all features and respond to customer reviews.
We're Elvie. We create smart products, new solutions, and a fair few taboo-busting conversations while we’re at it. We develop extraordinary innovations designed to improve women’s lives.
Elvie is one of the original FemTech companies. Founded by Tania Boler, an internationally recognized women’s health expert, we've spent over 10 years developing cutting-edge tech and breaking societal taboos in order to level up women's lives.See more
