Do not buy from the elvie store. Buy from Amazon. The return process is horrible. An unopened unit that is deceptively advertised does not mention that the milk and breast are constantly bombarded with infrared, and unable to be turned off is not clearly mentioned in the add. Amazon would have taken an unopened unit back instantly. I have called them two times and sent multiple emails. Now I have to wait 2 more days just to talk to a supervisor. They want me to pay shipping. their customer service should exceed or at least match Amazon. A supervisor should be on the phone immediately not 2 days later. I would never do business directly with this company again. It might be different if I was returning it under different means, opened or unwanted, but this is unopened and returned under a deceptive description. I want my money back now.
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We're Elvie. We create smart products, new solutions, and a fair few taboo-busting conversations while we’re at it. We develop extraordinary innovations designed to improve women’s lives.
Elvie is one of the original FemTech companies. Founded by Tania Boler, an internationally recognized women’s health expert, we've spent over 10 years developing cutting-edge tech and breaking societal taboos in order to level up women's lives.See more
