Considering how expensive the products are, the customer service is terrible. I bought an Elvie pump and was trying to buy replacement parts from the website but nothing is clear as to which version of the pump parts are suitable for. Move on to an hour long conversation where they sent me a JPEG rather than a web link and then told me they were escalating the problem (I just wanted to be given the links to the right parts!). They said they would get back to me in 48h but it has now been a week.
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We're Elvie. We create smart products, new solutions, and a fair few taboo-busting conversations while we’re at it. We develop extraordinary innovations designed to improve women’s lives.
Elvie is one of the original FemTech companies. Founded by Tania Boler, an internationally recognized women’s health expert, we've spent over 10 years developing cutting-edge tech and breaking societal taboos in order to level up women's lives.See more
