I had such high hopes for the Elvie breast pump especially as the price is so high, but i’ve had nothing but issues since purchase (9 months ago). The parts (valves and seal) stop working after a short period of time and then require costly replacements. The suction isn’t great on the pump and you can’t steam sterilise (had to get a separate bucket for milton) the pump is a faff to put together and then find it takes multiple attempts to get it working. I often get to the end of a pump session and find no milk (when breasts are full)- you cannot see if there is milk collected during the pump session due to the design of the machine. Customer service is a joke- they just send the same ‘how to’ guides you can find on website and always copy and paste the same (word for word) text about how they care about my experience etc etc- it is so disingenuous given that it’s an automated reply.Lastly- the app is a joke- often tells me I’ve pumped 70-80mls despite the suction not working and only pumping a tiny amount.I have started to use the Medela hands free pump and it is so much better. Better fit, better suction, better customer service, better ability to see how much milk you’ve pumped. I ignored poor reviews for Elvie and wasted my money on an overpriced product, I urge you not to do the same. Spend your money elsewhere and avoid the hassle.
Claim your business profile now and gain access to all features and respond to customer reviews.
We're Elvie. We create smart products, new solutions, and a fair few taboo-busting conversations while we’re at it. We develop extraordinary innovations designed to improve women’s lives.
Elvie is one of the original FemTech companies. Founded by Tania Boler, an internationally recognized women’s health expert, we've spent over 10 years developing cutting-edge tech and breaking societal taboos in order to level up women's lives.See more
