I have the elvie kegel trainer which I itself is a good product but I forgot my password and could not log in. Despite emailing back and forth for over a week, no-one seems to be able to help me so I now have a product (not cheap) which is absolutely useless. It might still do what it is supposed to but the whole point of having the app. Is so you know you’re doing it correctly which is essential to getting the proper benefits from it. So disappointed with Elvie, this experience has stopped 2 of my friends from purchasing it now and they have gone off to another product. It looks like I will have to do the same despite the expense of already having purchased the Elvie. Update…in response to your reply below…I am in touch with your customer care department by email, that’s the point. Despite being ‘in touch’ with them, nothing is happening. No-one has reset my password or told me how to resolve the issue. I’ve hd more than 3 different people tell me ‘it’s being looked at’. Not helpful
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We're Elvie. We create smart products, new solutions, and a fair few taboo-busting conversations while we’re at it. We develop extraordinary innovations designed to improve women’s lives.
Elvie is one of the original FemTech companies. Founded by Tania Boler, an internationally recognized women’s health expert, we've spent over 10 years developing cutting-edge tech and breaking societal taboos in order to level up women's lives.See more
