Pumps (Elvie Pump double) were fantastic at first. However after less than two weeks use (and not particularly heavy use!) one of them broke - no suction at all. I had read that this was an issue but that customer service was great at resolving things. This is NOT true. All they have done is send me a series of questions including asking me to identify which exact model of every constituent part of the pumps I’m using. This would be fair enough except that it’s been less than two weeks, I bought direct from Elvie, and they ought to know which version of a seal (for example) was included in a brand new product they sent me directly. In any event I’ve been without a working pump for days now. I’m going to buy another brand. Do yourself a favour and do the same.
Claim your business profile now and gain access to all features and respond to customer reviews.
We're Elvie. We create smart products, new solutions, and a fair few taboo-busting conversations while we’re at it. We develop extraordinary innovations designed to improve women’s lives.
Elvie is one of the original FemTech companies. Founded by Tania Boler, an internationally recognized women’s health expert, we've spent over 10 years developing cutting-edge tech and breaking societal taboos in order to level up women's lives.See more
