Worst customer service ever. Bought 2 pumps for £450. When it came to using them, one of them didn’t even turn on. My wife was in pain as the milk was building up in her breast. We ended up getting another brand which was so much better than the single functional pump. Contacted them last week to return the pumps and get a refund. They emailed me 3 times giving me some useless suggestions on how to relieve the pain in the breast (even though I told them already it’s not an issue anymore) and completely ignored my requests for a refund. Now they went cold for 4 days and not getting back to me.Stay away from this company, subpar product, terrible customer service - all they do is create hype on social media but when it comes to caring for their customers, they couldn’t care less!
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We're Elvie. We create smart products, new solutions, and a fair few taboo-busting conversations while we’re at it. We develop extraordinary innovations designed to improve women’s lives.
Elvie is one of the original FemTech companies. Founded by Tania Boler, an internationally recognized women’s health expert, we've spent over 10 years developing cutting-edge tech and breaking societal taboos in order to level up women's lives.See more
