embarkcard.com

2
2 Based on 20 reviews

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Hightower
Horrible Horrible Horrible

Horrible Horrible Horrible - American Express should in no way be associated with this 3rd Party card issuer. I have made a call to American Express explaining this shading dealing with these people and I assured them that my original Amex Gold card I will probably dump after being a member for 3 decades if this is who they want to align themselves with! These crooks have a Payment cut off time of 4:00 PM CT? this is the electronic age and I know you people are not handling every transaction by hand, what do you do, turn off your computers at 4:00 pm? Merchant Service transaction end at 11:59 pm EST Monday thru Friday, yet these crooks choose 4:00 pm.The app forces you to make the minimum payment or the balance in full, although there is an option to make a different payment amount, it never pops up. Forget adding any additional sources for payment to your account, the app is pure trash. STAY AWAY FROM THESE PEOPLE - CALL AMERICAN EXPRESS AND COMPLAIN - ASK THEM WHY ASSOCIATE THEM - File your claim with the Consumer Financial Protection Bureau (855) 411-2372 if customer service dumb's down on you - This has to stop, this is dirty business, plain and simple.

1
Date of experience: Sep 03, 2025

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