emeraldcruises.co.uk

4.6
4.6 Based on 61 reviews

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Darvin W.
Wonderful cruise but disembarkation needs improvement

Having experienced both yachts recently, comparisons are natural. Both vessels share many similarities in service, accommodation, and high-quality food and drinks, given their common ownership. The smaller yacht, with its 50 cabins, offered advantages like access to sandy coves for beach BBQs and a greater variety of water sports equipment. The larger yacht featured more dining options with its six specialty restaurants, in contrast to the single restaurant on the smaller yacht. While the larger yacht had a theatre, the entertainment in the lounge of the smaller yacht was equally enjoyable, benefiting from a brighter décor. Surprisingly, the smaller yacht had a larger on-deck jacuzzi and even a small pool, which the larger ship lacked. Given its design for polar regions, this wasn't unexpected. Having visited several Caribbean islands before, I appreciated the non-inclusive excursions as a cost-saving measure. I would have rated this cruise as 5 stars if not for the disembarkation process, which lacked attention. While I understand the need for quick departures, expecting guests to wait outside the terminal with luggage for hours before check-in is unreasonable. Other cruise lines provide accommodations for such waits; why not the company? Overall, a fantastic cruise, but the transfer logistics could discourage a repeat experience.

4
Date of experience: Dec 20, 2025

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