Shopping was easy. However I had many chat conversations where I asked many questions that I felt was pertinent to my purchase decision. The main reason that I purchased the backup camera kit for my 2015 Ford Explorer XLT was I was assured that it would give me Dynamic Guide Lines. This was not the case. The "Black Box" dip switches were not set as needed when I received the kit, every time I started it showed "Diagnostic" and reprogrammed. I spoke with tech support and was given the fix (set 2 dip switches) and it has worked since then without any issues. I am happy with my Backup Camera. but feel somewhat "cheated" since other companies have similar kits but cheaper. Reason I did not choose any of them was that they did not promise Dynamic Guide Lines. I asked for a discount since the kit did not preform as promised, but was told that they did not do that.
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Emerald Integrations specializes in premium vehicle integration systems, including flush-mount backup cameras, Apple CarPlay/Android Auto retrofits, and OEM-style solutions for modernizing factory infotainment setups.
We provide plug-and-play kits, clear installation support, and tailored solutions for drivers who want cutting-edge tech without sacrificing their vehicle’s factory look and feel.See more
