I am extremely disappointed with Emerald Struts. I placed an order as a gift, and every item was shown as in stock. I also paid extra for DPD next-day delivery, expecting it to arrive on time.
What did I get? No delivery, no updates, and no proper response.
Trying to contact this company is a complete nightmare. Emails go unanswered, WhatsApp is useless, and instead of speaking to a real person, you’re stuck dealing with bots that give generic replies but solve absolutely nothing. There is no order update, no explanation, and no customer support.
At this point, I have no product, no delivery, and no answers — just frustration and wasted money. This experience has completely ruined the gift I ordered.
Honestly, this feels like another company surviving on paid or fake reviews, because the reality does not match the reputation at all. A business that takes your money, fails to deliver, and then hides behind automated responses should not be trusted.
I would not recommend Emerald Struts to anyone. Buy elsewhere and save yourself the stress.
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Emerald Struts stands as a leading automotive solutions provider, specializing in automatic boot struts that elevate the convenience and functionality of your vehicle. Renowned for precision engineering, our products ensure effortless loading and unloading, coupled with durability and easy installation. Versatility is at our core, catering to a wide range of vehicles. As the epitome of reliability, Emerald Struts is the go-to choice for those seeking superior quality and a seamless driving experience. Trust us for innovation that sets the standard in the market. Drive with Emerald Struts – the best, bar none. 🚗✨ See more
