This is absolutely disgraceful! My mother-in-law locked herself out with her keys inside. The technician arrived, used a magnet to retrieve the keys through the letterbox in just 3 minutes, and charged her £250. This is exploitation of vulnerable individuals. When I called to complain, they said she signed the invoice and that made it fair. Older people often don't know what the charges should be. The locksmith also falsely claimed he had discussed the charges with me. This company is appalling, and when I expressed my concerns about their practices, the manager accused me of being racist.
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