definitely a scam please make people aware of this before calling. Took over an hour to get to me, tried to charge me £200 for unlocking a door as I’d locked myself out, the job took a few seconds to achieve. He tried to charge me a ‘call out fee’ until I said it says on the website no call out fee and then he changed his tune. He could tell I wasn’t about to pay as I had said that’s too much money, he then said he would charge me the call out fee if I didn’t let him do the job. I wanted 5 minutes to make a phone call to discuss this as I thought I was being scammed. I had to go charge my phone in my car as it was dead, he followed me within a minute to my car complaining of wasting his time, yet he said he would get to me in 15 mins when I initially phoned and never gave me a rough price. He was so rude, spoke to me like I was stupid. Said it would be more money if he did damage to the lock, just for a simple pick? He literally used a rake pick to open the door. I don’t know how he and the women on the phone can sleep at night. I don’t think the company is real whatsoever, I’m taking this further with the police and my bank. I encourage everyone who has been robbed to do the same! They take advantage of vulnerable people who are locked out, I’m only a young girl with a weird man I didn’t feel comfortable to have him stick around longer so I paid him more than I get paid in two days for a 2 second job, just unbelievable I am distraught.
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