One of the operatives of this company came to my home to help me get into my home, as my front door key had broken in the lock. Their website gave the impression that they were a reliable company, with several good reviews of their work.He drilled a hole into the door to gain access to the lock and remove it. However, I later learnt that it was not necessary to drill, as the lock can be easily picked to get the piece of the key out. He replaced the unit for the ERA lock, but this part was not new and came with no new keys. The whole operation took about 40 minutes.He charged me £325 for the replacement lock and a total of £208 for the labour.I have since found out that a replacement ERA lock, with all the relevant accessories can be bought for a price of under £30. In addition, the cost of the amount of the labour used to carry out the work should have been less than half of the amount I was charged for. I cannot understand why I paid for this work. On the receipt, the company listed is All 4 U Services. He said the work came with a year's guarantee, but there is no indication on the receipt of this.This bill is ridiculously excessive.
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