We needed a locksmith on a Sunday late afternoon after the lock on our window broke and we couldn’t close it. Front window as well so we didn’t want to leave it insecure! I googled emergency locksmith in my area and these came up. I rang the 0800 number and straight away it felt strange as the woman who answered just said “hello?” So I had to say “Is this the emergency locksmith?” as I thought I’d rang the wrong number! That initial moment made me feel a bit uneasy! Was told someone would be round in an hour. 90 minutes later no one had turned up and I hadn’t had a phone call either. So I googled them and found these reviews - and realised they definitely would not be welcome in our house! Called up to cancel and told the woman I’d read a lot of negative reviews so we didn’t want their services. Called a local locksmith who came within 20 mins and got the job done. We definitely dodged a bullet!
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