Shocking. National Doors Entry Ltd was sent and tried to charge £800 pounds, refused to pay, charged my partner initial charge for call out on a Sunday to open a door whereby mortiss lock wouldn’t budge, charging 370 for call out, 270 for labour re basically drilling through the handle as no screws to detach handle, apparently screw driver would lift it off, and 100 deposit for mortise lock??? Then told another 430 to fit, not according to locksmith master guild. The guy also did not appear to know what he was he doing, he rang I assume manager and appeared to be getting direction on what to do, but can not be sure as speaking Romanian, the guy had earlier apologised for his poor English he was Romanian, and only been in England 3 weeks, on reflection I wonder if he was here legally?. We rang and cancelled 2nd part to go with another company charging on £240 plus vat. I have looked this company no info other than Companies House, , only opened December 2024, by a Gabriel Merzen based Berkshire, who seems to open a business for a year and then shuts down. Or is shut due to a failure to produce accounts, very iffy, wondered if any tax paid. Spoke to Gabriel whom I challenged over the pricing and stated over priced according to Master Locksmith Guide. He accused me of scamming, blatant arrogance,bloody laughable. Reported and opened case with trading standards. Also complained about Locksmith 24 for recommending them. Got money back via bank, even though Gabriel appeared certain we wouldn’t get it, until I reminded him that his worker was driving around with no tax on the car. Don’t pay anything to these cowboys, don’t be intimidated, I was very assertive and they crumpled. Quite chuffed we wasted 2 hours of their time and I know I completely did their head in, I also threatened with police, and that’s when the Gabriel changed his tune offering discount, you can imagine my reply, 2 fingered salute. Ripping people off and looks like the public purse too,. Absolute cheeky fx@kers .
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