Tried to charge £476 for a replacement lock on a standard UPVC back door. £100 labour plus a ridiculous £376 for the lock, when the lock itself would have cost them a third of that at the most. Wouldn't tell me which lock they'd fitted either, no doubt because I would then have known the mark up was extortionate. After arguing with them over the price, they agreed to knock the labour off, but we've still paid double what the job should have cost. Just don't use them, there are companies out there that will do an honest job for an honest price.
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