Emergency locksmith 24, are legally getting away with ripping people off!This company goes under many many different company names. The owner Alexandru Alin Francuig is listed down of companies House. Therefore they are a legal company operating in the UK. However, they are over charging people and applying extortionate prices for simple work that is carried out. They tend to use intimidating tactic. I was female alone and followed into my front room by six foot something eastern European guy leaning over my shoulder to ask for the money for the job. I felt quite nervous and intimidated so I paid the money as I wanted him out of my house. Job took less seconds than it takes to boil a kettle. On the generic receipt he tried to charge callout charge, I pointed out it clearly states on website no call out charge. By reading many many reviews they are trying to do this to everybody. He crossed it off the receipt and my bill came to £218.00 There was no mention of any prices on the phone call, only asked for my postcode which was a eastern european ladies voice. Few minutes later eastern european man voice phoned me to confirm postcode and said would be there in 35 minutes. Again no mention of any prices.Because I was alone and it was heading towards tea time and getting dark soon and I could not close my door I panicked and googled locksmith in my area. The first one that came up said was in my area and tapped on it which obviously brought this company up first. And that's when I made the call. I've tried to report it to the police but they are not interested and said it would have to come from trading standards as a crime report. so I shall be pursuing this as I've sent many emails to the company asking for partial refund of £100.00 and that's me being a fair person. Alexandru Alin Francuig has not acknowledged any of my emails at all. Having researched and chatted to various locksmiths and priced up the barrel lock this job was well overpriced and should have cost no more than £80/£90 maximum. The barrel lock in itself costs approximately £10 to £15 pounds only.AVOID AVOID AVOID AVOID AND SPREAD THE WORD!.. like I say they are legally getting away with it.
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