Pathetic, tried to take advantage of us. Called them requesting assistance as the mrs locked us out. On the phone wouldn’t give a price said the guy will quote you when he gets there. I was a little concerned but then I thought maybe they need to see the type of door before quoting… Never the less got there in about 15 minutes Said it can’t be picked and would have to drill the lock which would cost £150 I knew it could be picked and there is a way of doing it, guy was just trying to make a quick buck. I said no it’s ok forget it I will find another solution. He then demands a £40 call out fee. I made clear I didn’t agree a price over the phone There was no mention of a call out fee therefore I am not at liberty to pay. It states on the websites no call out fees.I told him to leave and after about 40 minutes he did. I called the office and said if you don’t get your guy to get off my property I will be calling the police he then said his calls are recorded I said good you have no leg to stand on.Avoid at all costs they are definitely out to steal from the vulnerable.
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