Someone arrived in about 35 mins.They said the only option was to drill out the lock.I asked if that would damage the door and he said yes.It was not what I needed, a different company were able to solve the problem with no damage at all, no drilling.Don’t use this company, it’s a scam.Also the man was using a phone to translate what I was saying, so we could not communicate at all.They asked for a £49 call out fee, I could not pay as I felt scammed, and didn’t get mentioned on phone when I asked about price. However, they did leave without payment.
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