Never never use this total ripoff company, I locked myself out and phoned these people, on arrival I asked if he had a master key, his reply was 'not for this door' he then proceeded to prise the door open with a flat bladed metal bar, when I saw that he was doing damage to the door and frame I told him to stop, he then said he can open the door with no damage but it would cost me £400, I was extremely reluctant to pay this amount but desperate to get into the house so unfortunately I agreed. He then took a weird shaped metal rod from his toolkit put it through the letterbox and pushed the handle down from the inside and the door opened, he was only with me for ten minutes total, £400 for ten minutes work relates to £2,400 an hour. I find this company absolutely disgusting in ripping off vulnerable and desperate people, something needs to be done about these despicable companies.
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