Appalling customer service. After reading reviews about this service, I decided to cancel my request shortly after calling. However, the representative insisted I would still be charged a cancellation fee and refused to cancel the service. When I expressed my unwillingness to pay, she responded aggressively, claiming she would continue to call me until I paid. What kind of service treats customers this way? I feel for the technicians working here; they likely do a good job, but I won’t give my money to a company with such poor customer relations.
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