I have flown Economy with Emirates from London to Dubai three times now. Every time the service has been poor. Some friends have recommended Emirates for service, but these are business class travellers. The most recent time I flew Emirates (October 2025 - 9.45pm flight time), the children did not get their meal until 1hr 15 mins after take-off. I didn’t get my meal until two hours into the flight. Later, I put my call light on to request a drink. The light was on for 30 mins - during which time flight stewards walked past several times - but nobody came to me. After 30 mins I turned it off as I had given up. British Airways is a lot better for service on an Economy flights. You get offered a drink within 30 mins of take-off and don’t have to wait 2 hrs to eat.
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