The Emirates website and their credit card website connected with Barclays are a complete disaster and source of huge dissatisfaction in this day and age with all of the billions of dollars that they take from customers - but they're unable to transfer it into a decent working website! Not only that but everywhere else when we make a purchase on Amazon or Best Buy online when they offer you a credit card and you are approved you are immediately able to use that credit card to purchase the product that you are looking at and you don't have to wait for the physical card to arrive after seven days. Yet with Emirates in this day and age they make you wait for seven days and by that time your tickets prices have gone up by hundreds of dollars! When we called up customer service about the purchase the man was so rude that he essentially ridiculed our claim and told us off for thinking that we could purchase a ticket at the point of purchase without having the physical credit card in hand. What a completely ignorant person! And totally insolent. Without a word of empathy he began demeaning me and my husband for thinking that we could make a purchase without a physical credit card in our hands. Not only is the website of Emirates completely third grade but so is it customer service rep. If I could avoid flying this airline I would. Utter GARBAGE. However, earlier on I had spoken to another customer representative and she was empathetic and quite helpful but powerless to help due to the pathetic nature of Emirates' operations. Again, utter garbage.
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