I fly regularly with Emirates and have accumulated a decent number of Skywards miles over time – unfortunately, I’ve come to realize that these miles are practically worthless when it comes to using them for an upgrade.Even with a more expensive Flex ticket, it’s almost impossible to secure an upgrade to Business or First Class. Either there are no upgrade seats available at all, or they only appear at the very last minute, making it impossible to plan ahead. The idea of “upgrading with miles” sounds far more appealing in Emirates’ marketing than it actually is in reality.I’ve tried several times to upgrade my booking online through “Manage My Booking” – every single time without success, even though seats in the higher class were still available (for cash, of course). Customer service couldn’t help either and simply stated that “no upgrade availability” existed. It’s frustrating and gives the impression that Emirates prefers to charge full fares rather than reward loyal customers for their miles.In short:Collecting miles with Emirates hardly pays off if you’re hoping for upgrades.I would have expected more transparency and fairness from a premium airline.
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