One of the worst experiences endured at check in. Inspite of confirmed tickets & a half complete web check in lady passengers were made to wait for more than 2 hours at check in counter till the last minute saying the flight is full & no space. I wonder if it is even legal to overbook by issuing more tickets than the number of seats on the aircraft. Low cost carriers are better than these so called big airlines. I wonder how these airlines end up getting the best airlines awards.
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