We are a family of 5 . After checking in online 24 hours before , at the check in desk after queuing for more than one hour at Dubai airport we were told flight is full . Imagine our stress levels and anxiety , we had connecting transport waiting in London to get us to our home town of Bristol. After complaining Emirates offered free flights for a return trip to Dubai if we didn’t board which we declined as our 3 boys had work / college the next day . Eventually Emirates found us 5 seats which presumably meant 5 other travellers yet to check in were disappointed !!!!! I have been in communication with Emirates who have confirmed the flight is deliberately overbooked and they do not offer any compensation . I will never ever fly with Emirates again , I recommend alternative operators for flights to and from London to Dubai . ( PY /Bristol)
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