My problem is with the customer service people who you phone to ask questions or book a flightAbsolutely shocking,rude, even tried to blame my bank when Emirates declined the payment on their side due to a technical data issueNot only refused payment but then sent myself a email confirming a booking of flights,plus the dates were wrong,then a message appeared stating data error and the dates changed In the meanwhile I spent over 70 minutes on phone and they deleted my booking,then said the price had gone up in 20 minutes by £50I asked for manager and sat on hold 53 minutes and she refused to chat or answer questions Then when I put her on hold I phoned someone else, while chatting and she acknowledged my booking the other person phoned back saying she could now give me the price Totally shambolicI used approx 70/75 minutes of air time and not even apology Payment went through,but they still insist it was my side not them???
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