Anyone who has tried to book a seat on the Emirates website deserves a medal. I have flown many times with this airline, simply because choice is not an option. My complaint concerns their website. Each time I book, they save my details, only to advise me when I am flying that my details have not been entered - Every Single Time. The latest fiasco was when trying to book my last flight. Details missing, please complete. I did, FIVE times. Each time the message, which seems to be their go to for everything, read "Sorry, we were unable to add the passenger details to your booking!" Bearing in mind you cannot travel without your details being entered, What do they expect people to do? I notice they have no problem taking the money for your flight. No problems with their website there!The UAE keeps boasting about their technology. My experience is that they may have the technology, they just do not know how to use it. If they really wanted to progress, I suggest they choose another consultant for their website because, clearly, he/she is not understanding the concept of entering passenger details.
Claim your business profile now and gain access to all features and respond to customer reviews.
Fly with Emirates to over 100 destinations worldwide. Book Emirates flights and holidays today, with the International Airline of United Arab Emirates (Dubai).
