I booked a transfer via emirates web site but on arriving in Dubai spent 90miutes looking for driver he was not at designated area eventually had to take a taxi at extra cost After contacting the transport company they told me driver was at location and would not consider a refund.After contraction emirates customer care told because I it was a third party booking that emirates would not do anything Emirates are letting non reliable companies to use their web site without vetting the companies.I have tried to communicate with Emirates customer care about them providing platform for unreliable companies but they are not interested and still provide this service via caretaker without any comeback on emirates for facilitating this unreliable service emirates used to be a caring and upmarket experience when using their services but are getting just like all other bog standard airlines .I have been using Emirates for many years and now feel that they are cutting back too far and flights and quality of food and services are poor
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